FAQ

How do I know which product is right for my hair?

Take the Hair Match — it takes two minutes and gives you a personalized recommendation.

What are your products made from?

Wood, satin, and silicone — chosen for how they feel against your hair, not just how they look.

How long does shipping take?

See our Shipping Policy for current timelines.

Can I return a product?

Yes, see our Return Policy for details.

Are your products suitable for all hair types?

Yes — Melena works across textures; Hair Match helps you find what's most relevant to yours.

How do I track my order?

Visit our Track Order page once your order has shipped.